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Privacy Policy

Last updated: 7 July 2026

1. Who We Are

This website and the coaching services described on it ("the Service") are operated by DOIA LTD ("we", "us", "our"), a company registered in the United Kingdom. We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, contact us at dejixadele@gmail.com.

2. Information We Collect

We collect information you provide directly to us, and information collected automatically when you use the Service:

  • Contact details — name, email address, and phone number when you book a call, submit an enquiry, or sign up as a client.
  • Booking data — date, time, and details of calls scheduled through our booking system (Calendly).
  • Health and fitness data — information such as body weight, body fat percentage, progress photographs, training performance, and other metrics you choose to share with us as part of coaching. This is "special category data" under UK GDPR, and we only collect and process it with your explicit, informed consent.
  • Payment information — processed by our third-party payment provider; we do not store full card details ourselves.
  • Technical data — IP address, browser type, device information, and site usage data collected via cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and schedule consultation calls;
  • Deliver, personalise, and manage coaching services, including tracking progress and providing feedback;
  • Process payments and manage your account;
  • Send administrative communications, such as booking confirmations and check-in reminders;
  • With your consent, send marketing communications, which you may opt out of at any time;
  • Maintain the security and performance of our website;
  • Comply with our legal and regulatory obligations.

4. Legal Basis for Processing

We rely on the following legal bases: performance of a contract (to deliver coaching services you have purchased), legitimate interests (to run and improve our business and website), and consent (for marketing communications and for processing health-related data, which you may withdraw at any time without affecting the lawfulness of processing before withdrawal).

5. Sharing Your Information

We do not sell your personal data. We may share information with trusted third-party service providers who help us operate the Service, including scheduling tools (e.g. Calendly), payment processors, email and communication platforms, and analytics providers. These providers are only permitted to use your data to perform services on our behalf and are bound by appropriate data protection obligations. Some of these providers may be located outside the UK/EEA; where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to provide coaching services, comply with legal obligations, resolve disputes, and enforce our agreements. Health and progress data is retained for the duration of your coaching engagement and for a reasonable period afterward, unless you request earlier deletion.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate data;
  • Request erasure of your data ("right to be forgotten");
  • Restrict or object to certain processing;
  • Request a copy of your data in a portable format;
  • Withdraw consent at any time, where processing is based on consent;
  • Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

To exercise any of these rights, contact us at dejixadele@gmail.com.

8. Cookies

Our website may use cookies and similar tracking technologies to improve site functionality and understand visitor behaviour. You can control cookies through your browser settings; disabling them may affect some site features.

9. Children's Privacy

Our Service is intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

DOIA LTD
Email: dejixadele@gmail.com